Cancellation policy
Right of cancellation
You have the right to cancel this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which you, or a third party designated by you (other than the carrier), took possession of the goods.
To exercise your right of withdrawal, you must inform us:
[Name/Company]
[Address]
[Email]
[Telephone number]
by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of any additional costs arising from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and at the latest within 14 days of the day on which we receive notification of your withdrawal from this contract.
We will use the same payment method for this refund as you used for the original transaction. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods